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Booking & Deposit Policy

At Joli Beautiful, we are committed to providing exceptional services to enhance the beauty of our valued clients. To ensure the best possible experience and to manage our schedule efficiently, we have established the following policy regarding the booking process and deposits:

Booking Process:

To book an appointment, clients must pay the deposit first. Appointments will not be confirmed or held without this deposit.

Deposit Payment:

Deposits can be paid by booking the appointment online or contacting us at 925-457-9698.

Preferred payment methods for deposits and remaining balance are Zelle, PayPal, or Cash App.

Debit and Credit Cards are also accepted. However, they are not refundable.

All payment types will require a Payment Agreement that will need to be reviewed and signed by the client.

Please note, the deposit amount will be deducted from the total remaining balance at the completion of the services.

Cancellation and Rescheduling:

Clients may reschedule their appointment up to 24 hours before the scheduled time without forfeiting their deposit.

After the initial appointment is made, clients may reschedule their appointment up to 2 times before the deposit is forfeited. 

Clients who cancel their appointment or reschedule within the 24-hour period of the appointment will forfeit their deposit.

Extenuating Circumstances:

In rare cases of illness or emergencies, we will consider waiving the deposit forfeiture and will accommodate each client to the best of our abilities on a case-by-case basis. Clients should contact us as soon as possible in such situations.

No-Show Policy:

Clients who do not show up for their appointment will forfeit their deposit. Client who also show up for their appointment just to request a refund will also be considered a “No-Show” as their scheduled appointment will now result in a loss of business. 

Changes to the Policy:

Joli Beautiful reserves the right to amend this policy as needed, and any changes will be communicated to clients in advance. By booking an appointment with Joli Beautiful, clients acknowledge and agree to abide by this nonrefundable deposit policy. We appreciate your understanding and look forward to providing you with outstanding permanent makeup services.

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